Huayun World Chatbots
首页
Chatbots - Business CapabilityInteligent Customer Service Omnichannel Service, providing 7 * 24 hours round-the-clock onine service, milisecond-level response to every user request, supporting text, images, and other rich media communication, solving repetitive issues to improve hotine operational efficiency, supporting robot learing and training to enhance service accuracy, releasing more artificial customer service staf, reducing。
Chatbots -Integration Capability
Chatbots - Basic Functions
Chatbots - NLP Capabilities
Chatbots - Single-turn/Multi-turn Conversation CapabilityLong Sentence or Multi - turn Conversation Understanding Technical Design。
Chatbots - Similar Questions /Recommended Questions
Questions
The intelligent robot findssimilar content byrecognizing the user'sinquiry and guides the customer with follow-up questions.
Recommended Questions
The intelligent robot recommends related questions to the userbased on the keywordsentered.
Intelligent Robot Smart Recommendation
Questions the customer wants to consult.Visitors can view results byclicking the menu.View Results.
> Digital Menu
Intelligent Robot Smart Recommendation
Questions the customer wants to consult.
Chatbots - Visual Scene Configuration
Chatbots - Knowledge Discovery
Chatbots - Robot Configuration
Set the robot name, logo displayed on thechat page, set different welcome messagesfor different channels, enable general chatfunctions, set robot service status, setrobot service time periods, configurehumanized chat style, satisfactioninteraction and option configuration, andfeedback collection content configuration.
Robot Settings
Welcome Message/UnknownQuestion Response, TimeoutHandling
Chatbots - Human-Machine Collaboration
Knowledge Middle Platform - Large Model CapabilityKnowledge center
Knowledge Center - Document Management
Knowledge Middle Platform - Knowledge Extraction
Knowledge Center - Knowledge Base Management
Knowledge center - similarity question generation
Knowledge middle platform - Al middle platform
Text Robot - Large Screen Monitori
Chatbots - Data Overview
Chatbots - Intelligent Response Analysis
Chatbots- Transfer to Manual Analysis
Chatbots -Knowledge Evaluation Analysis
User Evaluation Knowledge
Point Count
Evaluation Rate
Like Count/Like Rate
Dislike Count/Dislike Rate
> Like/Dislike Ratio
Ratio Chart Display
.Top 10 Likes/Dislikes Display
> Knowledge Evaluation Data
Evaluation Fom View.
Evaluation Content Details.
Evaluation Fom Export
Chatbots - Regional Access Analysis
· Province/City Classification
Visits
Chatbots - Hot Word Analysis
Hot Word Suggestions Click
Keyword Query
Date Filter
Hot Word Trends
Co-occurrence Relationships
Click to view part-of-
speech relationships
Knowledge Title
Knowledge Answer
Knowledge Classification
Question Volume
Chatbots - Label Report
Company ProfileHuayun World is a leading domestic intellgent customer service and virtual digital human service provider。
Proven service team
· Huayun World was established in 2011 with a registered capital of 52.63 million.It is registered in Nanjing and operates with dual headquarters in Beijing andNanjing.
· 4 branches: Shenzhen, Chengdu, Taiyuan and Shanghai.
· 12 offices: Guangzhou, Hangzhou, Chongqing, Xian, Xiamen, Fuzhou,Zhengzhou, Wuhan, Hefel, Nanning, Jinan and Shenyang.
· The team size is 300 people, with R&D and technical service personnelaccounting for 70%. The core team comes from first-cass communication andInternet companies at home and abroad such as Baidu, Huawei, Lucent andMicrosoft.
Solid industry foundation
· Focusing on the research and development of communication and call center systemsfor 20 years, and the artificial intelligence industry for 10 years, covering 20 +industries, thousands of customers, 100,000 + agent deployment, robotimplementation experience and services.
· Huayun World is a trustworthy partner for enterprise digital transfomation.
Qualification Certificate
Qualification Certificate
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