In response to high turover of agents, large amounts of knowledge, complex and diverse user demands, and high hotine satisfactionrequilrements and other operational challenges, the inteligent agent assistant provides agents with real-time translation of the entire callcontent, automatic recognition and understanding of the call content, and offers knowledge push, script reminders, and real-timemonitoring of service qualty as implementation suppor., effectively releving pressure on frontine agents and improving service efficlency.

Huayun World is a leading domestic intellgent customer service and virtual digital human service provider。

Proven service team
· Huayun World was established in 2011 with a registered capital of 52.63 million.It is registered in Nanjing and operates with dual headquarters in Beijing andNanjing.
· 4 branches: Shenzhen, Chengdu, Taiyuan and Shanghai.

· 12 offices: Guangzhou, Hangzhou, Chongqing, Xian, Xiamen, Fuzhou,Zhengzhou, Wuhan, Hefel, Nanning, Jinan and Shenyang.

· The team size is 300 people, with R&D and technical service personnelaccounting for 70%. The core team comes from first-cass communication andInternet companies at home and abroad such as Baidu, Huawei, Lucent andMicrosoft.

Solid industry foundation
· Focusing on the research and development of communication and call center systemsfor 20 years, and the artificial intelligence industry for 10 years, covering 20 +industries, thousands of customers, 100,000 + agent deployment, robotimplementation experience and services.
· Huayun World is a trustworthy partner for enterprise digital transfomation.