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Smart Order Front Desk system

Smart Order Front Desk system is an efficient management tool that focuses on integrating room availability and orders. Centralize the control of omnichannel orders and room status through the calendar interface, automatically synchronize orders on independent sites and multiple platforms, without the need for manual order recording. Support full process operations such as check-in, check-out, and room change, with one click addition of reservations and quick entry of self guests, simplifying management processes, improving operational efficiency, and helping to achieve dynamic revenue maximization.
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iconProduct Featuresicon

 

iconProduct Highlightsicon

Free Connection

· Connection to Agoda, Airbnb, Trip.com & Tiket.com is free.

· No set-up fee.

Powerful Front Desk

· Manage check-in/check-out, additional charge, invoice printing, housekeeping and more all in the Calendar dashboard.

Real-time synchronization

· Rate plan & reservations are synchronized in real-time across all channels.

· Avoid over-booking and man-made mistakes.

No Commission

· Use our booking engine and save on third-party commissions and fees.

Co-working Enabled

· You can authorize staff members as many as possible to use the system . You can all log in at the same time.

Mobile App Available

· You’ll always know what’s happening and respond accordingly. 

·  You can manage your property on the app for check-in/check-out, reservation modification and receive and respond to instant messages from Airbnb and Booking.com.

 

iconPricingicon

 

 

iconChannel Managericon

Boost your revenue and manage easily with more connections.

Maximize occupancy and revenue
Integrate with the leading OTA channels. With more visibility on multiple platforms, you can reach more guests and maximize occupancy and revenue。
Centralized room & rate management
b)No matter how many channels you connect to, you can always focus on one single dashboard for all rooms, rates and availability。
Real-time synchronization
We guarantee every customer a high - performance synchronization by building a stable and high-quality connection with channels.。
iconChannel Dashboardicon

 

 

iconCentralized room & rate managementicon

 

 

iconBooking Engineicon

Increase your revenue with more direct bookings from around the globe, with no commissions.

Take direct bookings, get more revenue

Our booking engine lets you get direct bookings and save on third-party commissions and fees. Build up your own customer base through your website and no longer be restricted by third parties.

Synchronize your direct bookings with our PMS

The booking engine website can synchronize in real- time with our PMS to update reservations, room rates, and availability.

Tailor your booking website to your needs

Present as much essential information as you need for a satisfying customer experience.

Online payment is enabled for your bookings

Our payment processing ensures a convenient and secure experience for your guests. We offer a wide range of online payment methods, including credit card (Visa, Mastercard) and more local payment methods.

 

 

iconDirect Booking Websiteicon

 

 

iconOnline Payment Methodsicon

 

 

iconFront Deskicon

Maximize operation efficiency & room occupancy. Take full control through Calendar's full visibility.

All bookings, in one calendar
Say goodbye to endless excels and no more man-made errors. The Calendar synchronizes all bookings from all channels including your booking website.
Manage booking individually in the Calendar based on specific needs. You can also manually input walk-in bookings.
One-clickoperation forfront desk
Simplify your guests' front desk experience with just one click, providing fast and effortless arrivals and departures.
Deposits and extra payments can be quickly noted in the system as well.
Manage directlyon mobile app foryour front desk
Stay on top of your business with the app’s real-time updated Home, Calendar, Message and Reservations.
Manage check-in/check-out and other front desk operations directly when you’re not around.。

 

iconAll bookings, in one calendaricon

 

 

iconOne-click operation for front deskicon

 

 

iconPayment Solution icon

Simplify your global payments and transactions. Get every penny securely paid with precision.

Global payment collection

Operate on an international scale and receive payments in your local currency from anywhere in the world. Available in more than 40 countries and regions worldwide.

Extensive payment methods covered

Enjoy the flexibility, security, and convenience for your business and guests through our comprehensive payment integration. The extensive range of supported payment methods guarantees a satisfying experience for both global and local guests.

Your money, secured

Receive PCI-DSS payments securely from all our booking channels to safeguard your personal data and information from fraud and leakage.

Clear overview with centralized dashboard

Save time and eliminate manual hassles with our centralized dashboard. Monitor every payment detail with a clear overview across all channels and receive payments quickly to your bank account. Money withdrawal is just a few clicks away。

 

 

iconGlobal payment collectionicon

 

 

iconClear overview with centralized dashboardicon

 

 

iconChinese Social Booking Engineicon

Expand your reach to hundreds of millions of Chinese tourists and enjoy more direct bookings from China.

Unlocking Potential in Chinese Tourism

You can directly open an online store on RED via our PMS to boost your revenue to the next level. With the booking engine site link, you can enhance sales opportunities via integrated e-commerce functionalities on more social media platforms like WeChat.

Synchronize your direct bookings from China

Direct bookings from China are reflected immediately in the PMS to prevent overbooking and ensure accurate pricing.

Localization for Chinese guests

You can offer room information in Chinese to your guests by inputting the localized version in the room setting.

Receive payment in your local currency

Chinese guests will pay in RMB through Alipay. After the payment, the final settlement is in your local currency for consistent financial reporting.

 

iconOnline store on RED & other social mediaicon

 

 

iconLocalization for Chinese guestsicon

 

 

iconAmenity settingicon

 

 

iconReports & Analysis icon

Know your business status clearly and make better decisions. Export reports when you need.

Real-timeoverview ofperformance
Keep a close track of ADR (average dailyroom rate), Occupancy, RevPAR(Revenue per available room).Whetherit's on a daily,monthly or yearly basis,the line chart shows fluctuation over theselected time period.
Gain insights from multipledimensions
Categorize the data and view yourbusiness from different dimensions suchas room type,channel,time period andfees. Gain insights from the data to findout the popular booking channel check-in days or the most profitable room type.
Export detailed report
From reservation details,customerinformation, different channel revenueto occupancy and other businessperformances, you can export detailedreports covering all these aspects.

 

iconKey metrics in Analyticsicon

 

 

iconDifferent insight dimensionsicon

 

 

iconDifferent exportable reportsicon

 

 

iconMobile Appicon

Take your worldwide business anytime to anywhere and enjoy seamless operation and unparalleled efficiency.

Property management on the go
Download our mobile app to manage allyour rooms in real time anytimeanywhere.
Any changes will be synchronizedacross devices immediately.
Keep instant communication with your guests
Stay in close contact with your gueststhrough instant messages in the appand respond efficiently. All messagesfrom Airbnb and Booking.com aresynchronized directly to the inbox.
Always know  what's   happening
Keep track of the key information bysetting notifications for reservation andhousekeeping messages whenever areservation is added, modified, orcanceled, or when the status of ahousekeeping task changes.

 

 

iconManage directly on mobile appicon

 

 

iconGlobal Customers icon

 

 

iconBACKGROUNDicon

Founded in Hangzhou China back in 2016, Smart Orderhelps properties to unify their management, reservations as well as booking systems on a single dashboard, growrevenue, automate and simplify workflows seamlessly withease.

Our Mission 
To help property owners to secure more leadswith hassle-free experience
Our Vision 
To become the largest integrated hospitalitysolution provider in ASlA

 

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