Tencent Cloud Instant Messaging IM

Tencent Cloud Instant Messaging (IM) supports quick integration of single chat, group chat, chat rooms, and system notifications to various applications, without the need for complex development to build stable communication scenarios. Adapt to the needs of multiple fields such as social, office, and customer service, help enterprises and developers efficiently build instant interaction functions, and bring users a smooth and secure instant communication experience.

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Tencent Cloud Instant Messaging IM

Tencent Cloud Chat icon

Fast integration of single chat, group chat,chat room and system notification to your App

Quick Integration

By implementing the Ul featuresbased on TUlKit, you can build yourown chat application in just one day.

Service Integration

Underlying authentication isconnected with RTC and CSS servicesgreatly reducing the connection costs.

GlobalAccess

Global access points and cache nodes inthe Asia Pacific North America, Europe,Middle East, Africa, and Latin America.

Independent IDC

Tencent Cloud Chat has independentdata storage nodes in Singapore,Germany, USA, Korea and more tomeet data complian.

Instant Messaging: Caters to Various Communication Needs in Industries icon

Live Streaming
lM supports chatting through onscreencomments and provides audiolvideo chat roomswith no user count limits.

Marketplaces
lM supports special messages such as giving likesgifts. and rewards by using custom messages.

Online Education
Provide online classroom text message paint traceand other capabilities. covering large class andsmall class teaching and other teaching scenes

Gaming
Support ingame text, expression. picturesshort voice. short video and other message types improve the user activity in the game

Al Chatbot
Exclusive customer semvice + intelligent robotcombination effectively reduce labor costs.precipitation customer value

Social Messaging
IM can realize one-torone chat, group chat. onscreen comments, effectively improve userengagement and activity.

Enterprise communication

Deploy the system on your own servers directlyand store your data locally with private clouddeployment mode.

Healthcare
After a healthcare provider receives an order. aone-torone chat or group chat can be createdthrough RESTful APls to implement fast directional assignment

Rich and distinctive features to support your app icon

Rich and distinctive features to support your app icon

Rich and distinctive features to support your app icon

Community Feature: a Discord-like mode is helping users grow rapidly icon

· Support 1 million members ina community to chat.

· A large, open communityprovides more refined topicsso that users can talk andinteract more freely andproactively.

A full range of SDKs icon

Tencent Cloud Chat offers a fu range of solutions, including one-to-one chat, group chat, and profile/account relationship chain/statusmanagement, as well as a complete set of application connection and backend management APls.

Exclusive AXP-QUlC transmission technology -Weak Networkresistance icon

Rich & Mature Data Analysis and Monitoring -- Chat Dashboard icon

Global Compliance Certifications icon

Tencent Cloud Chat passes SOC 1, SOC 2, and SOC 3 audits, meets the requirements of china's Cybersecurity ClassifiedProtection 2.0 (Level 3), and is certified to ISO 9001, ISO 20000, ISO 27001, ISO 27017,ISO 27018, ISO 27701, ISO 29151, CSA STAR, NIST CSF, BS 10012, and K-ISMS.

Scenarios : Social Messaging icon

· Supports in-app chats with various messagetypes such as text, emojis, reactions, imagesaudio and video messages to increase user engagement.
· Provides various group types such as privategroups, public groups and chat rooms toreach massive users for diverse chattingscenarios.
· Supports sharing messages such as webpages,audio, and video to a specified chat windowby using custom messages.

Scenarios : On-demand Services icon

Help the rides & delivery companies

connect drivers, consumers, and supportagents within the mobile app to ensureorder completion.

Customize chat solution inside your ownapp to help drivers, consumers, andsupport agents chat with each other.

Reduce order cancellations with mobileconversations.

Scenarios : interactive Live Streaming icon

Supports special messages such as givinglikes, gifts, and rewards through custommessages. Increases the conversion rate forpaid applications.

Provides audio/video chat rooms with nouser count limits and delivers smoothexperience in rooms with millions of users.

Supports real-time on-screen comments, on-screen comment color change, floating,acceleration, and image interaction throughcustom messages.

Scenarios :Marketplace icon

Helps marketplace platforms connectbuyers and sellers within chat capabilityand facilitate transactions efficiently.

Allows sellers to send product link ,voucher, lucky draw powered by ourchatroom.

Supports a live streaming solution formarketplace platform to drive moretransactions between buyer and seller.

Scenarios : Interactive Game icon

Supports in-game chat with diverse in-gamemessage types such as text, emoji, image,audio and video messages to increase player engagement.

Ensures the communication quality forplayers by implementing nearby access withChat's global nodes deployed in the AsiaPacific, North America, Europe, Middle East,Africa, and Latin America.

Scenarios : Customer Service icon

Customers and customer servicerepresentatives can send text,image, audio and video messagesto each other and send and displayitem, order, and shipping information through custom messages.

Set special rules such as simple sorting and geographical locationin custom fields and use RESTful APls to quickly assign specific customer service representatives.

Scenarios : Education icon

Supporting chat for Q&A in classrooms, assignhomework through custom messages and pushhomework to a class group or specific windowthrough RESTful APIs.

Manage group members, enable teachingassistants to mute/unmute students, removestudents, and invite users to groups.

Scenarios :Private cloud Deployment icon

Deploy the system on your own serversdirectly and store your data locally withprivate cloud deployment mode.

Enable strangers to directly communicatewith each other and meetcommunication requirements of ultra-large enterprises with enterprise contacts feature provided by privately deployed chat